We have amended our privacy practices to reflect the requirements of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Statement explains how we collect, process, store, and safeguard your personal information when you use our website, request a quotation, create an account, place an order, or otherwise interact with our services.
Personal Data
Under the General Data Protection Regulation UK, personal data is defined as any information that identifies, or can be used to identify, a living individual.
The personal data we may collect includes information provided by customers, prospective customers, business representatives, and authorised users when they:
- Create an online account
- Request a quotation
- Place an order
- Contact our customer support team
- Subscribe to updates or marketing communications
- Use our website and online services
How We Use Your Information
ALLIEDCHEMI LTD uses your personal information to:
- Process quotations and customer orders.
- Manage your account and provide customer support.
- Arrange product delivery and provide order updates.
- Respond to enquiries and service requests.
- Improve our website, products, and customer experience.
- Uphold the security and functionality of our platform.
- Comply with legal and regulatory obligations.
Where you have given your consent, we may also send you information about our products, services, promotions, or company updates. You may withdraw your consent or unsubscribe from marketing communications at any time.
Why We Collect Personal Data
We collect only the personal information necessary to provide our products and services effectively.
This includes information required for:
- Order processing
- Account administration
- Delivery arrangements
- Customer support
- Website functionality
- Legal and regulatory compliance
We are committed to ensuring that the information we collect is relevant, proportionate, and used only for legitimate business purposes.
Will ALLIEDCHEMI LTD Share My Personal Data?
We do not sell your personal information.
Where necessary to provide our services, we may share personal information with trusted partners who assist us with activities such as payment processing, delivery services, website hosting, IT support, or professional business services. These organisations are only permitted to process personal information for the services they provide on our behalf and are expected to protect it appropriately.
We may also disclose personal information where required by applicable law or where necessary to establish, exercise, or defend legal rights.
How We Protect Your Information
ALLIEDCHEMI LTD processes personal information in accordance with applicable UK data protection laws. Solid technical and organisational security measures are in place to help protect personal information against unauthorised access, use, disclosure, alteration, or accidental loss. While we take reasonable steps to safeguard personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
When personal information is no longer required, it is securely deleted or anonymised where appropriate.
When Will ALLIEDCHEMI LTD Contact Me?
We aim to communicate with customers only where necessary to:
- Process or fulfil orders.
- Respond to enquiries.
- Provide service-related updates.
- Comply with legal obligations.
- Send marketing communications where you have chosen to receive them.
We are committed to ensuring that our communications remain relevant and appropriate.
Your Rights
Subject to applicable UK data protection laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request the deletion of your personal data where permitted by applicable law.
- Request restriction of processing.
- Object to certain processing activities.
- Request a copy of your personal information in a portable format where applicable.
- You have the right to withdraw your consent whenever our processing relies on that consent.
Identity Verification
To help protect your personal information, we may inquire you to confirm your identity before responding to certain requests relating to your personal data. The information requested will depend on the nature of your request and is intended to ensure that personal information is disclosed only to authorised individuals.
Contact Us
For assistance with this Privacy Statement or to submit a query regarding your personal data, please contact our team for guidance.
Office 19 Titan Business Centre, Euroway House, Roydsdale Way, Bradford, United Kingdom, BD4 6SE
- +44 (0) 3303 800 157
- info@alliedchemi.com
