ALLIEDCHEMI LTD is committed to maintaining the privacy of your personal information and ensuring it is processed securely and responsibly. This Privacy Policy describes how we gather, use, store, and safeguard your personal information when you visit or use our website, create an account, request a quotation, place an order, or otherwise interact with our services.
Our services are primarily intended for customers and businesses operating in the United Kingdom, and all personal information is collected, used, and protected in accordance with applicable UK privacy laws, including the UK GDPR and the Data Protection Act 2018.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
- Name and company details
- Billing and delivery addresses
- Email address
- Telephone number
- Account login information
- Order and quotation details
- Payment-related information (processed securely through payment service providers where applicable)
- Technical information like browser type, IP address, device information, and website usage data
You may browse much of our website without providing personal information, although certain services require you to submit specific details.
How We Use Your Information
We use your information only where required for legitimate business purposes, including:
- Processing quotations and customer orders
- Managing your account
- Providing customer support
- Responding to enquiries
- Delivering products and related services
- Improving our website and customer experience
- Maintaining website security and preventing fraudulent activity
- Meeting legal and regulatory obligations
- Sending service-related communications regarding your orders or account
Where required by law, we will obtain your consent before sending marketing communications. You may unsubscribe from promotional emails at any time using the unsubscribe link or by getting in touch with us.
Lawful Basis for Processing
Depending on the circumstances, we process personal information because:
- It is necessary to perform a contract with you.
- We have a legitimate business interest in operating and improving our services.
- We are required to comply with legal obligations.
- You have provided your consent where required.
Sharing Your Information
We do not sell your personal information.
To facilitate our services, we may share your information with carefully selected third-party providers, including:
- Payment service providers
- Delivery and logistics partners
- IT hosting and cloud service providers
- Customer support service providers
- Professional advisers where legally required
These providers are only permitted to process personal information for the services they perform on our behalf and are expected to protect it appropriately.
We may also disclose information where required by applicable law or to secure our legal rights.
Data Security
We implement strong technical and organisational security measures to shield your personal data from unauthorised access, misuse, alteration, disclosure, or loss.
These measures may include:
- Secure website encryption (HTTPS/SSL)
- Restricted access to personal information
- Password-protected systems
- Security monitoring and regular system maintenance
While we take reasonable precautions, no approach of transferring data over the internet or storing information electronically is entirely secure.
Cookies
We use cookies and similar technologies to optimise website performance, understand visitor behaviour, and improve your overall browsing experience.
- Cookies may be used to:
- Remember user preferences
- Maintain website functionality
- Improve website performance
- Measure website traffic and usage trends
Cookies can be handled or turned off using your browser settings. However, doing so may limit the availability or performance of certain website features.
Analytics
We may use website analytics tools to help us understand how visitors use our website. These tools collect aggregated statistical information and do not intentionally identify individual users.
Marketing Communications
If you opt in to receive marketing communications from
ALLIEDCHEMI LTD, we may send information about products, services, promotions, or industry updates.
You may withdraw your consent or unsubscribe at any time without affecting service-related communications necessary to fulfil your orders.
Data Retention
We retain personal information only for as long as needed to:
- Comply with legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymised where appropriate.
Your Rights
Subject to applicable UK data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where appropriate
- Request restriction of processing
- Object to certain processing activities
- Request transfer of your data where applicable
Withdraw your consent at any time where processing relies on your consent
Third-Party Websites
Certain pages on our website may include links to third-party services for your convenience. ALLIEDCHEMI LTD is not responsible for the privacy practices or content of external websites. We advise users to examine the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We have the right to update/modify this Privacy Policy as needed to reflect evolving legal requirements or changes to our business activities.
Contact Us
Should you require further information about this Privacy Policy or how your personal data is handled, please feel free to contact by the contact details listed below.
If you believe your personal information has been processed in a manner that does not comply with applicable data protection laws, you may also have the right to raise a concern with the appropriate supervisory authority.
Office 19 Titan Business Centre, Euroway House, Roydsdale Way, Bradford, United Kingdom, BD4 6SE
- +44 (0) 3303 800 157
- info@alliedchemi.com
