Last updated April 20, 2026
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within twenty one (21) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@alliedchemi.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Office 19 Titan Business Centre, Euroway House, Roydsdale Way Bradford, United Kingdom, BD4 6SE Bradford, West Yorkshire, England
Attn: Returns
RMA #
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
Certain items are not eligible for return due to safety, regulatory, and quality control requirements. This includes opened or used chemical products, hazardous materials, temperature-sensitive goods, custom or special-order items, and products supplied with tamper-evident seals that have been broken. Additionally, items returned without original packaging, proper documentation, or outside the specified return window may not be accepted. For safety and compliance reasons, all return requests are subject to review before approval.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Note: A 20% restocking fee will be charged for all returns.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@alliedchemi.com, or call us on: +44 (0) 3303 800 157
